The UK high street will be dealt a further blow in October with a number of bank closures. NatWest, Halifax and Lloyds will shut a combined total of 110 sites, including mobile branches, across the nation next month.
NatWest will close 23 banks and 28 mobile branches, while Halifax shuts 27 banks and Lloyds closes 32. The closures come amid a change in customer behaviour, with more people opting for online or mobile app banking services. The shift to digitial banking has raised concerns for older and vulnerable customers who may still rely on face-to-face services. Those who are less confident with technology, or require access to cash, may be impacted by the closures.
A spokesperson for Lloyds Banking Group said: “The way people are banking has changed, with over 21 million customers choosing our apps to manage their money. We’re providing more choice than ever before, bringing together the best in digital convenience with our people.”
Data shows that over half of all UK bank branches have disappeared since 2015. According to NatWest, over 80% of their customers now use digital platforms to do their bankings.
A statement on their website says: “Banking has changed dramatically in recent years, with an increased demand for mobile and online services, as our customers benefit from a faster and easier way to bank.”
It adds: “Closing a branch is a decision we take very seriously. We know it can affect those who are less confident with the alternatives we offer. We’ll always work hard to guide and support you through the changes and find the best way to serve you from now on.”
People impacted by the closures are encouraged to visit a Post Office branch where they will be able to complete basic banking services. However, the Post Office does not allow you to open new accounts or take out loans or mortgages.
Here is the full list of closures in October:
