It’s been yet another tough year for the UK high street with a number of major banks closing down dozens of branches. Santander has shut 76 banks so far in 2025 with a further branch set to close for good next month.
The widespread closures come amid a change in customer behaviour, with more people opting for online or mobile app banking services. As well as the banks that have closed so far this year, Santander has confirmed that the branch in Surrey Quays, London, will shut on November 18. A further 18 banks will also shut but their closure dates are yet to be announced. Meanwhile, reduced hours were introduced at 36 Santander banks on June 30.
A spokesperson for Santander UK, said: “As customer behaviour changes, we are ensuring that our branches remain fit for the future. Our new combination of full-service branches, alongside Work Cafés, counter-free branches and reduced hours branches, aims to provide the right balance between digital banking and face-to-face money management and guidance.
“As a business, we must move with customers and balance our investment across all the places where we interact with customers, to deliver the very best for them now and in the future.
They added: “Closing a branch is always a very difficult decision and we spend a great deal of time assessing where and when we do this and how to minimise the impact it may have on our customers.
“However, we believe that the introduction of our new Community Bankers and the exciting plans we have for our remaining network of 349 branches and Work Cafés, alongside the rapid and innovative improvements to our award-winning mobile banking app, will provide the right balance of digital banking and human interaction when required.”
The closure of branches and shift to digitial banking has raised concerns for older and vulnerable customers who may still rely on face-to-face services. Those who are less confident with technology, or require access to cash, may be impacted by the closures.
The following Santander banks are also set to shut but their closure dates are yet to be announced.
- Bexhill
- Billericay
- Dover
- Droitwich
- Dunstable
- East Ginstead
- Holyhead
- Ilkley
- Larne
- Lytham St Annes
- Maldon
- Morley
- North Walsham
- Redcar
- Saffron Walden
- Turriff
- Uckfield
- Urmston
Reduced hours were introduced at the following branches on June 30:
- Alton
- Banbury
- Barry
- Beeston
- Bicester
- Braintree
- Bury St Edmunds
- Caerphilly
- Chippenham
- Cirencester
- Cricklewood
- Durham
- Ely
- Grantham
- Great Yarmouth
- Harlesden
- Hitchin
- Irvine
- Kendal
- Kettering
- Kilmarnock
- Lowestoft
- Newark
- Penrith
- Petersfield
- Retford
- Spalding
- Stamford
- Stevenage
- Stroud
- Sudbury
- Trowbridge
- Washington
- Wellingborough
- West Bridgford
- Worksop
